Good going ye who seek to stop the TRUTH about a washing machine!
However the TRUTH IS THE TRUTH. I'm amazed this blog that barely anyone reads except its writers has been stopped from showing up on a google search about Whirlpool washing machine problems.
AMAZING!
3/31/08
DO NOT BUY WHIRLPOOL DUET ... DO NOT BUY WHIRLPOOL DUET
Hopefully some people have found my post about the NIGHTMARE I have been through with my WHIRLPOOL DUET WASHING MACHINE.
I didn't give all of the incredibly frustrating details in my attempt to have my machine fixed. Just know that I used one of the WHIRLPOOL RECOMMENDED REPAIR COMPANIES in Houston to fix it. THEY COULD NOT FIX IT, so their response after taking hundreds of my dollars was to say that there was nothing wrong with it. Despite that statement, THIS
WHIRLPOOL DUET washer WILL NOT RINSE THE SUDS FROM THE CLOTHES.
If it's NOT RINSING THE SUDS......THEN.......IT'S NOT RINSING THE SOIL from the clothes.
Therefore, The CLOTHES REMAIN FULL of SUDS......and DIRTY WATER.
WHIRLPOOL WILL DO NOTHING FOR ME.....................except set me up with
ANOTHER "RECOMMENDED" repair company.........who would then, and I'm only
guessing.......take more of my money and declare the machine - fine....................
WOULD YOU BELIEVE..............the recommended repair company sent me a SATISFACTION CARD in the mail today???
sample questions on survey:
Did we repair your appliance in a timely manner? Let's see ........... four months, and you didn't fix anything........ANSWER ..... NO
Was your appliance repaired to your satisfaction? Ummmmmmmmm.....NO.
You DID NOT FIX my Whirlpool Duet machine. YOU SAID IT WASN'T BROKEN, after hundreds of dollars of "repairs" that changed nothing about its operation, and after THREE MONTHS of working on it, appointments spread out over weeks, because that's when you could "get here". And of course the last extra month that you ignored me after you said you would call me back and talk about WHIRLPOOL and what you could do with warranties in such a situation. I HAD TO CALL YOU BACK ....... AFTER YOU SAID YOU WOULD GET BACK TO ME ON THURSDAY, FEBRUARY 28TH, and that the boss, who was away, would get back to me the following Monday when he returned.
They say THEY VALUE ME AS A CUSTOMER, and they LOOK FORWARD TO SERVING ME AGAIN.
I can only assume that they run their business with the same lack of detail (none) that they use in sending out these surveys to people whom they KNOW ARE NOT SATISFIED. Gee, isn't there a file on me yet that says "WE WERE UNABLE TO REPAIR her WHIRLPOOL DUET"?......IF SHE CALLS....DON'T ANSWER THE PHONE.
The OTHER BIG QUESTION I have is - WHY DO the LOCAL REPAIRMEN HAVE TO CALL
THE WHIRLPOOL HOTLINE to get someone who can tell them what might be WRONG
with the WHIRLPOOL DUET when IT DOESN'T WORK? They are a REPAIR COMPANY! Is
this WHIRLPOOP (oops, typo....but not a bad name) DUET such a complicated mess that no
one but some geniuses on a hotline can possibly be taught how to repair it, and then not even, as
in my case? I have NEVER had a washing machine repairman, in the 30 years of owning
washing machines up until this WHIRLPOOP (uh oh, I did it again....totally not on purpose)
DUET who HAD TO CALL a "HOTLINE" to know what was wrong with a machine. NOT
ONCE......NEVER.
SO:
BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE
DO NOT BUY the WHIRLPOOL DUET
I didn't give all of the incredibly frustrating details in my attempt to have my machine fixed. Just know that I used one of the WHIRLPOOL RECOMMENDED REPAIR COMPANIES in Houston to fix it. THEY COULD NOT FIX IT, so their response after taking hundreds of my dollars was to say that there was nothing wrong with it. Despite that statement, THIS
WHIRLPOOL DUET washer WILL NOT RINSE THE SUDS FROM THE CLOTHES.
If it's NOT RINSING THE SUDS......THEN.......IT'S NOT RINSING THE SOIL from the clothes.
Therefore, The CLOTHES REMAIN FULL of SUDS......and DIRTY WATER.
WHIRLPOOL WILL DO NOTHING FOR ME.....................except set me up with
ANOTHER "RECOMMENDED" repair company.........who would then, and I'm only
guessing.......take more of my money and declare the machine - fine....................
WOULD YOU BELIEVE..............the recommended repair company sent me a SATISFACTION CARD in the mail today???
sample questions on survey:
Did we repair your appliance in a timely manner? Let's see ........... four months, and you didn't fix anything........ANSWER ..... NO
Was your appliance repaired to your satisfaction? Ummmmmmmmm.....NO.
You DID NOT FIX my Whirlpool Duet machine. YOU SAID IT WASN'T BROKEN, after hundreds of dollars of "repairs" that changed nothing about its operation, and after THREE MONTHS of working on it, appointments spread out over weeks, because that's when you could "get here". And of course the last extra month that you ignored me after you said you would call me back and talk about WHIRLPOOL and what you could do with warranties in such a situation. I HAD TO CALL YOU BACK ....... AFTER YOU SAID YOU WOULD GET BACK TO ME ON THURSDAY, FEBRUARY 28TH, and that the boss, who was away, would get back to me the following Monday when he returned.
They say THEY VALUE ME AS A CUSTOMER, and they LOOK FORWARD TO SERVING ME AGAIN.
I can only assume that they run their business with the same lack of detail (none) that they use in sending out these surveys to people whom they KNOW ARE NOT SATISFIED. Gee, isn't there a file on me yet that says "WE WERE UNABLE TO REPAIR her WHIRLPOOL DUET"?......IF SHE CALLS....DON'T ANSWER THE PHONE.
The OTHER BIG QUESTION I have is - WHY DO the LOCAL REPAIRMEN HAVE TO CALL
THE WHIRLPOOL HOTLINE to get someone who can tell them what might be WRONG
with the WHIRLPOOL DUET when IT DOESN'T WORK? They are a REPAIR COMPANY! Is
this WHIRLPOOP (oops, typo....but not a bad name) DUET such a complicated mess that no
one but some geniuses on a hotline can possibly be taught how to repair it, and then not even, as
in my case? I have NEVER had a washing machine repairman, in the 30 years of owning
washing machines up until this WHIRLPOOP (uh oh, I did it again....totally not on purpose)
DUET who HAD TO CALL a "HOTLINE" to know what was wrong with a machine. NOT
ONCE......NEVER.
SO:
BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE
DO NOT BUY the WHIRLPOOL DUET
3/28/08
WARNING DO NOT BUY Whirlpool Duet washing machine
If this helps just one person to NOT BUY this machine...THE WHIRLPOOL DUET WASHING MACHINE....then it would be good. I wish I could make a site that would make it to everyone who would consider buying a WHIRLPOOL DUET WASHING MACHINE, so I could WARN them NOT TO BUY this machine.
WHIRLPOOL DUET WASHING MACHINE DO NOT BUY
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE DO NOT BUY
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE DO NOT BUY
WHIRLPOOL DUET WASHING MACHINE
DO NOT BUY THIS MACHINE
REPEAT DO NOT BUY THIS MACHINE, THE WHIRLPOOL DUET
The house I bought under construction was built for this machine to fit under a counter in the laundry. Oh how I WISH I had CHECKED the INTERNET before purchasing it. OH THE PROBLEMS that the WHIRLPOOL DUET does have.
PROBLEMS PROBLEMS PROBLEMS
The repair company recommended in the WHIRLPOOL DUET manufacturer's guide (via a phone number) CANNOT FIX it.
The WHIRLPOOL HOTLINE DOES NOT GIVE ME ACCESS to their TECHNICIANS to ask them questions.
They say they will set up an appointment for me for another repair company, the ONE THEY REALLY RECOMMEND. I wish they would have really recommended them before I chose the one on the list recommended by the store that actually sold me the machine. Yes, I have tried so hard to do all the right things with this machine, that I wanted to use a company that was not only on the whirlpool list, but that had a good reputation with the store selling the machine. So I went to the store and they didn't hesitate to recommend Royal Appliance.
It's funny, but they didn't even have the WHIRLPOOL DUET on the selling floor anymore.
TOO MANY PROBLEMS, possibly?
This week I went back to the appliance store to ask about the machine, and told them of my problem with the repair company (whose name I did not mention) not being able to fix it,and they didn't hesitate to ask,"oh, was it A and E?"........mental note to self......."never use A and E"
They said WHIRLPOOL SHOULD REPLACE THE MACHINE IF THEIR RECOMMENDED REPAIR COMPANY COULD NOT FIX IT.
Well, their recommended repair company says there is nothing wrong with the machine. Isn't that convenient? Do you think they could be working together?
WHIRLPOOL makers of the WHIRLPOOL DUET WASHING MACHINE TO THEIR RECOMMENDED REPAIR COMPANIES, "Uhhhhh, if you can't fix a machine, just say it's not broken....yeah, that's good. Then we're all off the hook!!!!!!!! You, the repair company can rack up hundreds of dollars of repair fees, while not even fixing the machine, and neither you nor we - WHIRLPOOL are responsible. GENIOUS!!
And when the customer calls to say the WHIRLPOOL DUET WASHING MACHINE doesn't work, despite over $500 worth of repairs, WE WILL ACTUALLY OFFER TO MAKE AN APPOINTMENT WITH ANOTHER REPAIR COMPANY ON OUR LIST, so they, too, can rack up hundreds of dollars more worth of useless repairs. And we will tell the customer that this second repair company is the one that should have been called IN THE FIRST PLACE, because it's our number one recommended repair company, despite the fact that we do not dIstinguish them as such via our phone information. It's funny how their number one recommended repair company has a bad reputation with Factory Builders in Houston, the store of purchase of the WHIRLPOOL DUET.
I really wonder if they would make me go through all five of their recommended repair companies if they systematically could not fix the WHIRLPOOL DUET WASHING MACHINE.
I will never know.......it's tempting......because this is SO MUCH FUN!!!!!!!!!!!!!!!!!!!! ....spending so much money to get the thing and $ 500 more to try to get it repaired, not to mention the inconvenience of the entire situation.
Oh how I long for my Sears Kenmore out in the garage, where I had to battle all the wildlife Houston has to offer (except for the coyote, thank goodness). I had to fight rain and cold and heat, but at least I could soak things, or add an item to the machine more than five minutes after starting, and I could tell if the machine was really getting the temperature water it was supposed to, AND my clothes were always clean. Not so with the WHIRLPOOL DUET.
DO NOT BUY THIS MACHINE DO NOT BUY THIS MACHINE DO NOT BUY THIS MACHINE, THE WHIRLPOOL DUET WASHING MACHINE
The internet is full of problems that people have with this machine. My husband thinks any positive reviews were placed there by Whirlpool.
Our PROBLEM IT WILL NOT RINSE SUDS OUT OF THE CLOTHES
HENCE, OUR CLOTHES DO NOT EVER GET CLEAN!
REPEAT DO NOT EVEN THINK ABOUT BUYING THIS MACHINE!
THE WHIRLPOOL DUET = NIGHTMARE
WHIRLPOOL DUET WASHING MACHINE DO NOT BUY
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE DO NOT BUY
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE
WHIRLPOOL DUET WASHING MACHINE DO NOT BUY
WHIRLPOOL DUET WASHING MACHINE
DO NOT BUY THIS MACHINE
REPEAT DO NOT BUY THIS MACHINE, THE WHIRLPOOL DUET
The house I bought under construction was built for this machine to fit under a counter in the laundry. Oh how I WISH I had CHECKED the INTERNET before purchasing it. OH THE PROBLEMS that the WHIRLPOOL DUET does have.
PROBLEMS PROBLEMS PROBLEMS
The repair company recommended in the WHIRLPOOL DUET manufacturer's guide (via a phone number) CANNOT FIX it.
The WHIRLPOOL HOTLINE DOES NOT GIVE ME ACCESS to their TECHNICIANS to ask them questions.
They say they will set up an appointment for me for another repair company, the ONE THEY REALLY RECOMMEND. I wish they would have really recommended them before I chose the one on the list recommended by the store that actually sold me the machine. Yes, I have tried so hard to do all the right things with this machine, that I wanted to use a company that was not only on the whirlpool list, but that had a good reputation with the store selling the machine. So I went to the store and they didn't hesitate to recommend Royal Appliance.
It's funny, but they didn't even have the WHIRLPOOL DUET on the selling floor anymore.
TOO MANY PROBLEMS, possibly?
This week I went back to the appliance store to ask about the machine, and told them of my problem with the repair company (whose name I did not mention) not being able to fix it,and they didn't hesitate to ask,"oh, was it A and E?"........mental note to self......."never use A and E"
They said WHIRLPOOL SHOULD REPLACE THE MACHINE IF THEIR RECOMMENDED REPAIR COMPANY COULD NOT FIX IT.
Well, their recommended repair company says there is nothing wrong with the machine. Isn't that convenient? Do you think they could be working together?
WHIRLPOOL makers of the WHIRLPOOL DUET WASHING MACHINE TO THEIR RECOMMENDED REPAIR COMPANIES, "Uhhhhh, if you can't fix a machine, just say it's not broken....yeah, that's good. Then we're all off the hook!!!!!!!! You, the repair company can rack up hundreds of dollars of repair fees, while not even fixing the machine, and neither you nor we - WHIRLPOOL are responsible. GENIOUS!!
And when the customer calls to say the WHIRLPOOL DUET WASHING MACHINE doesn't work, despite over $500 worth of repairs, WE WILL ACTUALLY OFFER TO MAKE AN APPOINTMENT WITH ANOTHER REPAIR COMPANY ON OUR LIST, so they, too, can rack up hundreds of dollars more worth of useless repairs. And we will tell the customer that this second repair company is the one that should have been called IN THE FIRST PLACE, because it's our number one recommended repair company, despite the fact that we do not dIstinguish them as such via our phone information. It's funny how their number one recommended repair company has a bad reputation with Factory Builders in Houston, the store of purchase of the WHIRLPOOL DUET.
I really wonder if they would make me go through all five of their recommended repair companies if they systematically could not fix the WHIRLPOOL DUET WASHING MACHINE.
I will never know.......it's tempting......because this is SO MUCH FUN!!!!!!!!!!!!!!!!!!!! ....spending so much money to get the thing and $ 500 more to try to get it repaired, not to mention the inconvenience of the entire situation.
Oh how I long for my Sears Kenmore out in the garage, where I had to battle all the wildlife Houston has to offer (except for the coyote, thank goodness). I had to fight rain and cold and heat, but at least I could soak things, or add an item to the machine more than five minutes after starting, and I could tell if the machine was really getting the temperature water it was supposed to, AND my clothes were always clean. Not so with the WHIRLPOOL DUET.
DO NOT BUY THIS MACHINE DO NOT BUY THIS MACHINE DO NOT BUY THIS MACHINE, THE WHIRLPOOL DUET WASHING MACHINE
The internet is full of problems that people have with this machine. My husband thinks any positive reviews were placed there by Whirlpool.
Our PROBLEM IT WILL NOT RINSE SUDS OUT OF THE CLOTHES
HENCE, OUR CLOTHES DO NOT EVER GET CLEAN!
REPEAT DO NOT EVEN THINK ABOUT BUYING THIS MACHINE!
THE WHIRLPOOL DUET = NIGHTMARE
3/13/08
Go Coogs!
Yesterday we found out that PW got into the University of Houston for his MBA!!! And since I fully support U of H after going there to get my masters I thought I would give them a little tribute! GO COOGS!
If you had told me in high school or even the begining of college that I would have gone to the University of Houston for grad school I wouldn't have believed you. I really didn't know a lot obout it. However, I loved grad school and wouldn't mind going back (is it time for a PHD? You can call me Dr.!). I loved the friends I made there and I loved a majority of my professors, especially the one who was able to get me into a great school to do the student teaching portion of my degree. We don't know for sure if PW will end up there but I think it is a really good starting point! GO COOGS!
3/11/08
Wedding Inspiration!
As of today there are 144 days till the wedding! Yes, I have a day by day count down going on, I am that excited! My new favorite past time that seems to be sucking away pretty much every spare second I have is looking at other people's blogs to find some good inspiration. It is amazing all that there is out there. I tend to stick to the wedding blogs that somehow involve the words Southern or Preppy! It is amazing to see all of the wonderful ideas that people have!
One of my absolute favorite blogs to look at is Snippet and Ink! I love looking at the way all of the different elements are put together to create unique weddings.
I recently found these two pictures that have some elements that go along with what I have discussed with our florist. I absolutely love this cake! I like that the swags are similar to the ones on our china! I have already picked out my bride's cake and love it but I am unsure of my grooms cake. I am wondering if the cute greenery swags would look good on a square shaped, two tier, chocolate cake?
We had also discussed putting floral arrangements in urns instead of glass or silver vases. We have also discussed including topiaries. I found this cute picture that shows both!
One of my absolute favorite blogs to look at is Snippet and Ink! I love looking at the way all of the different elements are put together to create unique weddings.
I recently found these two pictures that have some elements that go along with what I have discussed with our florist. I absolutely love this cake! I like that the swags are similar to the ones on our china! I have already picked out my bride's cake and love it but I am unsure of my grooms cake. I am wondering if the cute greenery swags would look good on a square shaped, two tier, chocolate cake?
We had also discussed putting floral arrangements in urns instead of glass or silver vases. We have also discussed including topiaries. I found this cute picture that shows both!
This is the table fabric we will hopefully use on the tables and I love it! It is not what I ever thought I would want seeing that I am obsessed with the color blue but I get excited every time I see the swatch!
Our florist is going for an "English Country Garden" look. I could have and would have never come up with that idea for our wedding but I love everything we have talked about and I can't wait to go back and talk to her more!
And in my search for wedding inspiration on the internet I came across this funny blog, called The Groom's Truth, that is about wedding planning but from the groom's perspective. I forwarded it to PW and he claims that he thinks it is very funny!
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